Certifications and Memberships

Better Business Bureau member (BBB)

VRI has been a proud member of the Better Business Bureau since 1997. We have been approved for BBBOnline Reliability Program in 2004. We have met the Reliability Program Requirements which include having a satisfactory compliant handling record with the BBB. Read a complete list of Reliability Program Requirements.

BBB Accredited Business

VRI is deligthed to announce that they have now become a BBB Accredited business since 1997. This means that we meet accreditation standards which include a commitment to make a good faith effort to resolve any consumer complaints. Read more details about how did VRI become a BBB Accredited business.

Central Station Alarm Association (CSAA)

Being a CSAA Five Diamond monitoring center means that 100% of our operators are central station certified by the CSAA. Learn more about what does it mean to be a CSAA Five Diamond Central Station medical alert company.