Author Archives: bbotos

The Welcome Call

Posted on March 22, 2012 by bbotos

Our clients are our number one priority. Without them, there would be no VRI, which is why we take so much time making sure they know we are here for them. With every client that comes onboard with VRI, we … Continue reading →

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My Medical Alert Story

Posted on January 12, 2012 by bbotos

At VRI we have a pretty extensive orientation to the company called “VRI GO!”. As part of the program I get to spend time with the folks who are new to our company. It gives me a chance to get … Continue reading →

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Dayton Business Journal Nominee – Service Business of the Year

Posted on September 30, 2011 by bbotos

We continually pride ourselves on being innovative. Innovative in the way we treat our clients. Innovative in the way we treat our employees. Thankfully its paid off. Not only are we growing our customer base in a time of economic … Continue reading →

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The Results Are In…

Posted on August 5, 2011 by bbotos

When you talk to clinicians who are responsible for taking care of patients with chronic illnesses and ask what the key is to keeping these folks out of the hospital, they overwhelmingly respond with one word: Adherence. Whether it’s medication … Continue reading →

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Celebrating our Superheroes

Posted on June 15, 2011 by bbotos

I continue to be amazed by my team. A few blogs back we wrote about one of our Care Center Representatives, Jenna, who provided heroic customer service to one of our medical alert customers. Recently, our telehealth team demonstrated the … Continue reading →

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Being Careful with Cool

Posted on May 19, 2011 by bbotos

We get inundated with new ideas, new devices, and new strategies designed to allow seniors to “age in place.” It’s inspiring to see the free flow of ideas and the entrepreneurial spirit that comes from people trying to help seniors age in place. So, I hesitate to criticize new ideas. Continue reading →

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