VRI Medical Alert System Careers:
Employment Opportunities
Customer Service Representative
Job Summary
VRI, a leading nationwide medical alarm and emergency response provider, is looking for an excellent candidate to join our customer service team. The position will work directly with the Customer Service manager and will be responsible for answering customer service phone calls, resolving service issues, billing customers or government agencies, data entry and other projects.
Responsibilities:
- Answer and attend to phone calls from customers and referral sources
- Enter customer data for government and agency billing
- Prepare and check billing on a monthly basis
- Enter customer data and new referrals as needed
Requirements:
- Desire to grow and learn with a rapidly expanding company
- Strong phone skills and customer friendly attitude
- Excellent teamwork and communication skills
- Strong computer skills with knowledge of Microsoft Office
- Experience with government or Medicare billing is a plus
- Ideal candidates will have an excellent attitude with prior customer service experience with a track record of success in problem solving, government billing, and multitasking
- Full time position with opportunities for advancement
VRI is a dynamic organization that offers a spectacular working environment, total team culture, and hands-on training and support to ensure your success. We care about your commitment to our organization and we make every effort to provide you with first-rate opportunities. Our products and services provide protection and peace of mind for individuals who want to remain independent, and the families that care about them.
Join us now to capitalize on the growing, dynamic senior services market. This position includes a competitive base salary and excellent benefits package.
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