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Employment Opportunities

Technical Support Representative

Job Summary

VRI, a leading nationwide medical alarm and emergency response provider, is looking for an excellent candidate to join our technical support team. The position will work directly with the technical support lead and managers. The position will be responsible for answering technical phone calls, programming product, refurbishing used product, data entry, allocating product and other projects.

Requirements:

  • Desire to grow and learn with a rapidly expanding company
  • Strong phone skills and customer friendly attitude
  • Excellent teamwork and communication skills
  • Ability to learn and drive production of assembly and configuring product
  • Ideal candidates will have an excellent attitude with prior customer service experience with a track record of success in problem solving, computer awareness, electronic background, works well with other team members and is available to work flexible hours.
  • Full time position with opportunities for advancement
  • VRI is a dynamic organization that offers a spectacular working environment, total team culture, and hands-on training and support to ensure your success. We care about your commitment to our organization and we make every effort to provide you with first-rate opportunities. Our products and services provide protection and peace of mind for individuals who want to remain independent, and the families that care about them.

Join us now to capitalize on the growing, dynamic senior services market. This position includes a competitive hourly rate and excellent benefits package.

For additional information please send your resume to Tyler or Chet at hsrmanager@monitoringcare.com or


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