VRI Medical Alert System
Frequently Asked Questions
Answers
How much does the Medical Alarm Alert System cost?
A Personal Emergency Response System (Medical Alarm Alert System) can cost less than 86 cents a day. Exact pricing varies based on customer need and features, as well as payment method. Medication Dispenser pricing varies depending on the size of the dispenser needed (amount of doses per day). For more information, please call 1-888-526-1456 and a friendly VRI representative will be happy to discuss Medical Alarm pricing and payment options. (Back to Top)
Who monitors the Medical Alarm calls?
If you choose VRI for your Medical Alarm Alert System, fully trained professionals, as opposed to volunteers or emergency room personal, will monitor your calls all day and every day. Each of our monitors undergo an extensive 90-day training program which includes classroom and hands-on training as well as work with a mentor. They are required to pass a test at the end of the training period or employement is terminated. (Back to Top)
Who will the monitors send to help me?
With VRI the choice is yours. When you push the Medical Alarm Button, we will send whomever you request; the rescue squad,a family member, police, etc. (Back to Top)
How fast can I receive service once I decide to try your Medical Alarm Alert System?
After calling in your order for a Medical Alarm Alert System, VRI needs a maximum of two working days to fully enroll you as a member. Often times the service of your Medical Alarm is started the same or the following day. (Back to Top)
May the Medical Alarm Button be used even if the paramedics are not needed?
VRI encourages members to press their Mecial Alarm Button before something goes wrong. If a stranger knocks at your door you can press your Medical Alarm Button and our monitors will stand-by until the stranger leaves or, they can send the police. If you need to go outside to get your mail during inclement weather you can press your Medical Alarm Button and our monitors will be happy to help you. Anytime you feel your safety may be threatened you are urged to press your Medical Alarm Button. When you need us we are there for you. (Back to Top)
Are there any Fall Prevention features included with the Medical Alarm Service?
VRI offers what we call "Remote Answering" with our Medical Alarm Service. It is designed to keep members from rushing around the home to answer incoming phone calls. Say, for instance, you just sat down to watch television or read and your phone rings. Instead of getting up and rushing to the phone before the caller hangs up, you can remain seated. By simply pressing your Medical Alarm Personal Help Button, you will be able to speak with the caller. It is thanks to this Fall Prevention feature that VRI members are less likely to fall from rushing to the phone. (Back to Top)
Will your Medical Alarm Service affect my special telephone features?
VRI Medical Alarm Service in no way affects any extra features you may have on your phone. (Back to Top)
Can the Medical Alarm Button be worn at all times?
VRI urges members to wear their Personal Help Button at all times. Our attractive Medical Alarm Buttons are extremely lightweight and can be worn around the wrist or neck. We even offer a special Medical Alarm Button that resembles a piece of jewelry. All VRI medical alarm buttons are also completely waterproof so they can be used in the bath or shower. (Back to Top)
What is the range of the Medical Alarm Service?
The range of VRI Medical Alarm Service varies from home to home. Our home service representative will do a range test to ensure your Medical Alarm Button will work throughout your home, yard, and driveway.
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What kind of payment plans do you offer?
For your convenience, VRI offers a variety of payment options. You can pay by using VRI's easy payment coupons, by monthly draft of your VISA, MasterCard, or Discover Card, or by monthly, quarterly, semi-annual, or annual draft of your bank account. (Back to Top)
Do you have a 24-hour customer service line for my Medical Alarm Service?
Yes! With VRI someone is always ready to answer your questions about our Medical Alarm Service. (Back to Top)
Do I have to subscribe for a minimum period of time if I choose VRI as my Medical Alarm Service provider?
With VRI, you determine the length of your subscription. Your payments are made on a month-to-month basis so, you can cancel at anytime. (Back to Top)
Will my help call go out if my phone is off the hook or I am on the internet?
If the phone connected to your communicator is off the hook, you have no worries, the call will go out. If an extension phone is in use or you are on the Internet, a special phone jack is needed in order to seize the phone line for your help call. VRI offers this phone jack at a small additional charge. (Back to Top)
If my power goes out will the Medical Alarm Unit still work?
With VRI your Medical Alarm Unit will have a back-up battery which keeps the service functional during power outages. Once your power is restored, this battery will recharge to be ready for the next power disruption. There is no need for an annual replacement of the battery. (Back to Top)
Continue daily activities and maintain independence by ordering your Medical Alert System today!
Our special offer includes:
- Medical Alert System
- FREE house-key lockbox
- Access to MedConnect
- FREE Enrollment
- NO Long Term Contract
| ALL FOR JUST $14.95 a month. |
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*Call for details |
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