News
VRI Press Release
February 5, 2009
"Valued Relationships Inc grows to over 40,000 customers nationwide"
FOR IMMEDIATE RELEASE:
Dayton, OH, Feb 5: Valued Relationships Inc. (VRI), a leading provider of emergency response systems and medication adherence solutions, is pleased to announce that it now provides in-home health monitoring services to over 40,000 customers nationwide from its CSAA 5 Diamond Certified Medical Alert Monitoring Center.
VRI is a Dayton-based health service company with nearly 20 years of experience and is one of the largest providers of medical alert monitoring in the country. VRI's services enable seniors and persons with disabilities to maintain their independence and avoid long term care facilities and hospitalization. The company's products include medical alert systems, monitored medication dispensers, vitals monitoring, telehealth equipment and specialty solutions to provide safety and independence for clients.
VRI opened "The Care Center", its 5 Diamond monitoring center, in 2003 with approximately 15,000 clients nationwide. By late 2007, the Care Center had doubled to over 30,000 clients and has grown to over 40,000 clients during the past year. VRI's Care Center maintains industry leading response times and provides the highest level of quality and service. In 2008, the Care Center responded to over 325,000 priority alarm calls from its clients. DeShannon Brissey, Care Center Manager said, "Delivering care through excellent service is essential as we grow our customer base. The most important thing for our Care Center representatives is to respond quickly and efficiently to every call because our clients depend on us to be there whenever they need us."
Darren Torrence, VRI's founder and Director of Marketing stated, "For 20 years we have asked the same simple question for everything we do -- Does it pass the grandma test? We test every service to be sure that we can recommend it to our own families, because if we're not willing to provide it to them, we won't provide it to our customers."
With a 99% customer satisfaction rating, 24/7/365 customer support, and availability in all 50 states, VRI is the top choice for people that want to remain safe and independent in their homes. For more information on personal emergency response systems or other electronic health monitoring services, please visit www.monitoringcare.com.
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