Management Team

Andy Schoonover, President and Executive Chairman, focuses on sales and business development activities, including MCOs, large partnerships and acquisition opportunities. Prior to joining VRI, Andy co-founded and was Managing Partner at Blue Canyon Capital, a private investment firm formed to make long term investments in profitable small and middle market companies. Andy joined VRI in 2007 after the Blue Canyon Capital’s recapitalization of VRI. Before Blue Canyon, Andy worked for Host Marriott Corporation (now Host Hotels & Resorts, NYSE: HST). At Host, Andy worked with the Treasury, Asset Management and Acquisition and Development groups and completed transactions valued at approximately $1.5 billion. Andy has also held positions with Florida Capital Partners and Blue Ridge Capital. Andy received his MBA from Stanford University and his BS from the McIntire School of Commerce at the University of Virginia, where he serves on the Schools Advisory Board.

Chris Hendriksen, CEO of VRI, is responsible for all operational aspects of the business, with an additional focus on selling new products and services to the Company's current base of customers. Prior to joining VRI, Chris co-founded Blue Canyon Capital, a private investment firm formed to make long term investments in profitable small and middle market companies. Chris joined VRI in 2007 after the Blue Canyon Capital’s recapitalization of VRI. Chris also worked for Thayer Capital Partners, a private equity firm in Washington, DC with $1.5 billion of capital under management. At Thayer, Chris focused on making and managing private company investments in the logistics, aerospace/defense and electronics manufacturing industries. Prior to Thayer, Chris held positions with William Blair & Company and PROTRADE. Chris received his MBA from Stanford University and a BBA from the University of Notre Dame.

Rhonda Willingham, RN, BSN, Senior Vice President, Sales & Marketing leads the organization’s new customer acquisitions and ongoing relationships. She has more than 25 years of healthcare services experience, including working with health plans, employers, government entities and provider-driven organizations to improve the health and quality of life of their members. Ms. Willingham is also an industry thought leader and active speaker at industry-leading conferences and events. She has been an active member industry leading organizations, including Health Enhancement Research Organization (HERO), Population Health Association, and Medicaid Health Plans of America. She has authored, contributed and published numerous industry impacting articles. Prior to joining VRI, Rhonda served in sales, marketing and operational leadership roles at Alere, Blue Cross Blue Shield of Tennessee, CorSolutions, and Coram Healthcare. She has a Bachelor of Science degree in nursing from the University of Florida and lives with her husband and two children in Atlanta, Ga.

DeShannon Brissey, Vice President, Care Operations, is responsible for all call center operations at VRI. Ms. Brissey has more than 20 years of experience with building and staffing large call centers. In 2012, DeShannon played an integral part in doubling her department personnel while maintaining high quality standards in order to support a major product launch. Prior to VRI, she worked with Taurus Solutions as VP of Operations and Access Direct Marketing as Director of Operations. During her time with Access, DeShannon led a team that developed 5 call centers totaling 570 seats and developed almost exclusively for a new product for ATT. Prior to Access, Ms. Brissey worked at Advanced Data Comm as Director of Operations where she developed and managed 7 call centers totaling 750 seats primarily for AOL. She is a graduate of Iowa State University with a BS in Elementary Education.

Kimberly Witt, MS, SHRM-SCP, Vice President, Human Resources & Training, is responsible for the recruitment and ongoing development of a superior workforce aimed at achieving a high performance culture emphasizing empowerment, quality and standards, productivity, and goal attainment. Prior to VRI, Kim provided Human Resources consultation support for CK Franchising, Inc., a national in-home care network of over 600 Comfort Keepers franchise organizations serving seniors and other vulnerable populations. Ms. Witt began serving vulnerable populations in her positions at Easter Seals Goodwill, ND and the North Dakota Center for Persons with Disabilities. She earned her MSM from Minot State University, undergraduate degrees in Education (k-12) and Workforce Education & Development: Instructional Systems Design, and several certifications including PHR, SPHR and Developmental Disabilities.

Eric Snell, Director of IT, is responsible for VRI's computing infrastructure and application development teams. Prior to VRI, Eric was the Director of Infrastructure at CareSource in Dayton, OH and had held the position of Director of Application Development as well. He began his IT career in 1990 with a co-op experience at the CIA and following experiences encompass lead engineering roles, running a small, start-up web development company, and several management positions. Eric received his BS in Computer Science from the University of Evansville and is an active CISSP.

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